MÜV Rewards is Changing!

Florida, get ready to take your cannabis shopping to a higher level. The new and improved MÜV menu and app experience is on its way, boasting easy search, navigation between stores, and more. Tailored to help cannabis lovers find maximum value and shop with ease, our enhanced menu ensures you get the most bud for your buck, in more ways to explore and filter for products than ever.

And what’s more – Rewards are receiving an upgrade, too.

Here's what we love about the upgraded MÜV Rewards, menu, and app, and you will too:

Tiered Cannabis Rewards

We're incredibly excited to share the new and very much improved cannabis Rewards in MÜV. Here's what awaits you:

• Earning, with perks. We're not talking just points – think swag, free products, and more!
• Points, elevated. Earn two points per $1 spent and unlock the highest tier to earn even more!
• Rewards, with tiers. Instead of earning the same discounts with the points you earn, Rewards will be tiered, meaning you have the opportunity to level up your deals!

Insider

Step into the high life and start your Rewards journey as an Insider. Sign up and land yourself a $10 voucher immediately! But that's not all – for every dollar you spend at MÜV you'll earn 2 points, and just for joining? A special gift from us to you.

Gold

After activating Insider, it's time to go for Gold. When you cross the 501-point threshold, you'll upgrade to the next level. Here, every 500 points you earn will get you $15 off. Unlocking the Gold tier grants you another special perk that we can't wait to share.

Platinum

Our third tier, Platinum, offers an elevated shopping experience, with even bigger discounts and swag. Once you reach 2,001 points, enjoy $25 off for every 500 points and flaunt your upgraded canna-status with yet another gift from us. Trust us, you'll enjoy every purchase at the Platinum tier, especially when you're working towards…

VIP

The topmost level of our rewards program, designed for the ultimate cannabis connoisseur. Unlocking this elite tier at 5,001 points gets you 3 points for every $1 spent, $40 off for every 500 points earned, bonus points, and, you guessed it, another gift, all to help you keep that canna state of mind.

What Does This Mean for My Current Points?

You earned them, so we’re making sure you get to spend them, with a little extra from us!

• 150 – 449 points as of May 31, 2024: instead of a $5 off voucher, we’re giving you a $10 credit*
• 450 – 699 points as of May 31, 2024: we’re upping your savings from a $25 off voucher to a $35 credit *
• 700+ points as of May 31, 2024: instead of $60 off, we’re crediting you $75*

*Credit will be available once you begin shopping at a MÜV location with the new Rewards program. Limit one credit per patient. Credit expires 180 day after it has been issued. Stay tuned on when the new program is rolling out at your preferred MÜV location.

Think of the extra love as our way of saying thanks for being a MÜVer.

What Dispensaries Have Access to New Rewards?

We want to make sure that these changes go off without a hitch – ensuring a seamless transition for you is important to us. For that reason, these updates are rolling out region by region throughout the state starting the first week of June.

The new Rewards and menu experience is coming first to:

• Sarasota - Main
• Bradenton – Heritage Green

With more stores coming soon. Stay tuned to this page for updates!

The Ways to Shop

An exciting upgrade? There are more ways to find your perfect cannabis product. Whether your MO is to shop by category, deals, or by perusing everything in stock, we have you covered.

The Home Menu

Yes, there’s a home menu! Here, you’ll find curated product carousels based on what’s hot in your market, new and featured products, new and featured brands, and so much more.

In addition to the featured carousels, you’ll find:

• Promotions, in a familiar banner format
• Product categories
• Deals, Popular, and Search & Filter options

By Deals: All Products on Sale

New to the home menu is the “Deals” option. Shopping by Deals shows you every product on sale, no matter the promotion. These products will be pre-sorted by what’s most popular, but using the dropdown in the righthand corner of the menu, you can sort by:

• Newest products
• Name, from A-Z or Z-A, and
• Price, from low to high or high to low

And don’t forget about filters! Drill down by strain prevalence, category, product type, size, potency, brand, strain, or set minimum and maximum price limits.

By Product Category

Shopping by category is a quick way to explore your favorite cannabis delivery methods. Selecting a category will show you all the products within your selection, sorted by what’s most popular. Use the pre-set filters at the top of the product list to drill down within the category; for example, if you selected pre-roll, filter further by singles or multi-packs.

We recommend setting your sorting preference, whether that’s by popular products, newest to menu, by price (from high to low or low to high), or alphabetically.

By All Products

If you’re someone who likes to see all options in one place, Search & Filter has you covered. By selecting this option from the home menu, you’ll be shown all products available for order, sorted by the most popular. Use the sorting and filtering options to drill down and find the product that best meets your needs.

More Ways to Maximize Your MÜV Experience

There’s more for you outside of shopping your way. New features include expanded search, sorting, and even improvements to your Rewards experience.

Search and Sort with Ease

Everyone loves a great search experience. Search by product, brand, or category and hit enter to view all items that meet your query. As you start typing, you’ll be served the most popular products in the search dropdown.

Sort your products throughout the shopping experience by what’s most important to you. View cannabis by:

• Most popular
• Newest
• Alphabetically from A-Z or Z-A
• Price from high to low or low to high

Manage Your Rewards and Profile in One Place

Looking for your Rewards status, or to update your medical card documents? Do both and more in your Profile! Located in the upper right of the menu experience, you’ll find:

• Current orders in progress
• Your Rewards status and points
• Your Refer-a-Friend link
• Full order history
• Promo codes

You’ll also find your Documents (including your ID and medical documents), contact information (including the option to update), your notifications, and privacy and security settings. Within the privacy and security settings, you can update your password if needed.

Apply Your Rewards at Checkout

Checking out and wondering if you’ll have Rewards to apply in-store? Or know you will, but want to ensure you know your exact total? Now, you can apply your Rewards at checkout! That’s right, to apply, simply use the toggle located above the promo code field.

Change Your Pickup Time

Need to change your pickup time? Do so, right from your order page! Head to your profile – your active order will be highlighted at the top of your profile in a golden-yellow hue. Select the order to view its status and to change the time you intend to stop in to grab your purchase.

And Don’t Forget About These Features

From filtering to ordering, tracking to store navigation, explore the options available to you:

Find Your Perfect Cannabis Product with Filters

There are so many ways to find your perfect product. All filters are visible from the left-hand side of the menu on desktop, and on mobile and in-app, by clicking the funnel in the right-hand corner of the screen. Search by name, or use one of the many filters, including:

• Strain, which showcases all products available in the strain selected
• Quality line, if tiered products are in your market
• Product category, conveniently placed at the top of the menu
• Price, by setting a minimum and/or maximum dollar amount

Our favorite ways to filter? Shopping by “Popular,” the top products and strains for your store, and “Deals,” all products on sale!

Track Your Cannabis Order

Stay connected to your order from start to finish. Real-time tracking allows you to follow your order from the moment it is placed, showing where your purchase stands at each step. You will see when it's been received, is being packed by an Advisor, and when it's ready for pickup. To view your order status, head to your profile; your active order will be right at the top.

Have a question about your order or need to make a change? Use the real-time chat feature online and in-app, allowing you to connect directly with the dispensary.

Seamlessly Navigate Between Stores (and Find Store Hours)

If you live near two MÜV Dispensaries, you will love this feature. To switch locations, use the dropdown arrow by the store name, located in the left-hand corner. You can scroll to see all dispensaries in the state, including their store hours, address, and phone number, or search by name.

Florida, Shop for Cannabis Your Way Soon!

The future of cannabis shopping is coming soon! From intuitive navigation to exclusive deals and real-time tracking, every aspect has been refined to perfection for cannabis aficionados like you. Whether you're a seasoned buyer or new to the cannabis community, get ready to embark on an unparalleled shopping journey.

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